Latest Contributions by KellyGerrow

As this idea refers to some ideas that exist, and some additional ideas the title of the idea has been changed to be specific to the 2nd item. To support the idea:  - Need to be able to assign maximum credit usage allowed by user for a time period, please see if the following idea accurately describes your needs or log a new idea: https://community.esri.com/ideas/10084 - Export report please see if the following idea accurately describes your idea or log a new idea: https://community.esri.com/ideas/10836 Please let us know how these would be helpful to your organization by adding more details about the specific functionality you are looking for in the comments section. -Kelly ... View more

Hi David, This isn't possible with labeling functionality at this point in time. You can add thousand separators to number fields in the pop ups. If this is something that you would like to see implemented in the future, please submit this idea on the ideas site: Esri Arcgis Ideas | Ideas Submission Portal -Kelly ... View more

Hi Marianne, This capability is not currently available in the ArcGIS.com Map Viewer. You can select items in the table and have them selected in the web map, but you cannot select more than one feature in the Map Viewer and view the corresponding feature in the table.. Please go ahead and promote the following idea if this is something that you would like to see in the future: ArcGIS Idea - Add select tool to ArcGIS Online map viewer -Kelly ... View more

Hi Kristen, Are you trying to download the map for offline editing? Also, would it be possible to share a link to the problematic web map? -Kelly ... View more

Hello, Can you share\Private Message your webmap or service URL that you are experiencing issues with? If you are adding a Map Service URL, http://sampleserver6.arcgisonline.com/arcgis/rest/services/CommercialDamageAssessment/MapServer, then the name of the map service and the feature layer will appear in the table of Contents. If you add the feature layer directly, http://sampleserver6.arcgisonline.com/arcgis/rest/services/CommercialDamageAssessment/MapServer/0​, then there will only be one feature layer in the contents. Thanks, Kelly ... View more

Hi Cathy, Can you check the running the analysis services again? There was a small issue affecting a small amount organizations with using the analysis services that was resolved last night. Please let me know if this is now working for you. Thanks, Kelly ... View more

Hi Paige, This appears to be an issue with setting hide in legend setting on layers in a map image layer. A defect has been logged regarding this. To work around the issue, try adding your layers individually to the web map and then setting the hide in legend setting. For example if the USA map service was your service, http://sampleserver6.arcgisonline.com/arcgis/rest/services/USA/MapServer You would need to add each layer individually: Cities: http://sampleserver6.arcgisonline.com/arcgis/rest/services/USA/MapServer/0 Highways http://sampleserver6.arcgisonline.com/arcgis/rest/services/USA/MapServer/1 States http://sampleserver6.arcgisonline.com/arcgis/rest/services/USA/MapServer/2 Counties http://sampleserver6.arcgisonline.com/arcgis/rest/services/USA/MapServer/3 After the data has been added, set the hide in legend settings and they will be persisted in the Web App Builder. Here is a sample of the webmap described above: http://arcg.is/1AAstlq Thanks, -Kelly ... View more

Hello, In order to invite a user to a group in a different organization, try the following: 1. Ensure that the user that you are going to invite is in an organization (this isn't possible with public accounts) 2. Check the users profile setting "Who can view my profile". This needs to be set to Everyone(public) in order for the username to be found by outside organizations: Manage profile—ArcGIS Online Help | ArcGIS -Kelly ... View more

Hi Cathy, You are able to use the analysis tools with a Home Use Subscription of ArcGIS Online. Try publishing a feature service first and then run the tool or try running the tool a second time. If this doesn't work, please contact Support Services as they can take a look at your specific issue. Thanks, Kelly ... View more

Some improvements have been made to allow users to be able to estimate credit charges before executing tasks in the Perform Analysis tools in ArcGIS Online.  This allows users to be aware of the charges before running some processes.  ... View more

Hi Bledar, Would it be possible to share the webmap that you have that is currently experiencing the issue? I would also recommend contacting Esri Support Services so they can work with you to determine the cause of the error that you are seeing. Thanks, Kelly ... View more

HI Stine, I noticed that the URL for the WMTS that has been shared is an internal  URL, and is not accessible outside of your network. Currently, WMTS must be an external service in order to be consumed in the map viewer as documented in the following help link. Do you have a version of this WMTS that can be accessed from other networks? Thanks, Kelly ... View more

What functionality are you looking to access when Signing into ArcGIS Online through ArcMap? In order to publish services to ArcGIS Online, you will need a to have at least ArcMap 10.1 installed. In order to access other services like the ready to use services, you will need to install at least Service pack 1 for ArcMap 10.1 or upgrade 10.2. Thanks, Kelly ... View more