Latest Contributions by Suzanne-Boden

Hi Richard, are you still getting error messages? If so, which tutorials are you trying to open and have you tried doing a hard browser refresh (Ctrl+Refresh)? ... View more

Hi Sophia, it would be good to post your issue in the Spatial Data Science MOOC Forum so that an instructor who's familiar with the MOOC software and project setup can assist you. ... View more

Hi Brittany, sorry to hear you experienced issues accessing the web course. We've been having a few recurring issues with a server, which we're working hard to resolve. Hopefully you've been able to complete the course by now.  ... View more

Hi @MAziz_21 and @SérgioCordeiro , the MOOC appears to be opening fine now. Let us know if you're still experiencing an issue. Tip: If a page doesn't load, click Ctrl+Refresh to clear your cache and reload the page. ... View more

Hi, thanks for posting. Our team will look into the exam issue. ... View more

Hi @Jeaner, if you're still having the issue, please click the Help link inside the course (top-right menubar) so our team can evaluate the issue. ... View more

Refreshing your web browser or opening https://www.esri.com/training in an incognito browser should allow you to view the MOOC if you registered for the course before registration closed on May 15. ... View more

Glad you enjoyed the seminar, @JimPugh1. 🙂 If you want to review any of the tips and tricks, the recording will be available from the same page tomorrow.  ... View more

Hi, sorry to hear you've been having issues accessing the MOOC. Are you able to access Esri Academy? If not, please try refreshing your browser (Ctrl+Refresh). If you can access the website but not the MOOC, please be sure you're logging in with the same ArcGIS account you used to register for the course.  ... View more

Hi, at Esri Academy, a certificate of completion is awarded at no cost for completing a web course, ArcGIS lab, massive open online course (MOOC), or instructor-led course. Esri Technical Certification exams are not associated with a specific training; they measure knowledge of ArcGIS product workflows and best practices. All technical certifications cost $250 US. You can learn more about certification exams in this space: https://community.esri.com/t5/esri-technical-certification-exams/bg-p/certification-exams  ... View more

Hi, sorry to hear you weren't able to access the MOOC last weekend. Our website may have had a temporary issue. If this should happen again, please refresh your browser (Ctrl+Refresh). That usually fixes issues related to cached content. ... View more

Hi @AnthonyAtkins2, there is no requirement to add users to your ArcGIS Online organization in order to enable unlimited e-Learning access at Esri Academy. You can connect them to your My Esri organization (e-Learning access is enabled by default for users connected in My Esri). The steps to do this are in this post: https://community.esri.com/t5/esri-training-blog/managing-enterprisewide-access-to-esri-e-learning/ba-p/900947 . ... View more

Hi Andrea, I'm glad you found a workaround. I've passed the issue onto our team to investigate. ... View more