Hi Ashlie,
Yes, the web map viewer makes this a little confusing. It will override the feature templates defined on the layer in the feature service to match the symbology in the map. Citizen Problem Reporter, however, will honor the template defined on the layer in the feature service. So you can temporarily change the symbology in the web map to single symbol just so you can edit the feature template on the service, you can then change the symbology back without impacting the feature service template and Problem Reporter should behave as expected.
If you would prefer this is actually easier to do through the REST admin api on the feature service:
- Go to the REST end point of the service and in the url between rest/services add admin, /rest/admin/services/ and hit enter
- At the bottom of the page, click updateDefinition
- Copy the JSON below and paste it over all the JSON in the Update Layer Definition box. You can replace "My Category" with the category you want to use.
- Click Update Layer Definition
{
"templates" : [
{
"name" : "Problem Report",
"description" : "",
"drawingTool" : "esriFeatureEditToolPoint",
"prototype" : {
"attributes" : {
"category" : "My Category",
"publicview" : "Yes",
"status" : "Submitted"
}
}
}
]
}