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Python package certifi_win32 is missing after installed ArcGIS Pro 3.3

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06-20-2024 11:22 AM
ForrestLin
Frequent Contributor

After installed ArcGIS Pro 3.3, Python package certifi_win32 is missing in C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages. 

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5 Replies
DEWright_CA
Frequent Contributor

You will find that with the latest version many packages that were present at 3.1 and 3.2 are missing. This is because nested dependencies are not supporting the version ESRI validated for release so they are not accessible.

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ForrestLin
Frequent Contributor

@DEWright_CA 

We need to use certifi_win32. What/how should we do?

Thanks.

Forrest

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ForrestLin
Frequent Contributor

I updated ArcGIS Pro 3.3 to 3.3.1, but Python package certifi_win32 is still missing in C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\Lib\site-packages. 

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CharlottePeters95540
Regular Contributor

I also have ArcGIS Pro 3.3.1 and need the certifi_win32 python package for a MOOC session. I have the certifi_win32 folder with only a _pycache_ folder containing some .pyc files.

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LindseyDanforth_Boulder
Emerging Contributor

I had the same issue and was able to fix it following the steps below:

1) Rename Python folder by navigating to C:\Program Files\ArcGIS\Pro\bin\Python and rename the Python folder to Python_old

2) Repair the ArcGIS Pro installation.
To repair the software, open the Start menu, search for Apps & features, and find ArcGIS Pro.
Click on ArcGIS Pro, select Modify, and then choose Repair. Follow the prompts to complete the repair.

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