Tim,
Thank you so much.
Yes, I tried so many times and I now think that the software is giving me some glitch....
I now know that I am doing nothing wrong...
I will contact ESRI and see what they can do...
On a side note:
I registered as GeoMENTOR and have talked to a middleschool who is willing to get on the ConnectED program and I will be working with them through Esri pre-created courses,,,
Do you happen to know who I should talk to at ESRI to get someone to help the school set up their account and get free software?
Very new at this and excited to get out there and learn with the kids..
have a great day.
Christine