Ad-hoc map areas with a utility network are missing features

[EricLiu]

Hi, we have a feature service (on ArcGIS Enterprise 11.4) that includes features that participate in a utility network (ie. Water Lines, Valves, Junctions etc), and also regular features that don't participate in the utility network (Ie. simple GPS Points).

All layers have replica tracking enabled. We followed this guide Offline Utility Networks in ArcGIS Maps SDKs for Native Apps: Part 4 to prepare the feature service for offline tracing. Once the feature service is shared as a web map, in the web map's offline capabilities settings, we set it to enable tracing. 

Then in the 200.5 Maui SDK, we download a map area where the envelope includes both utility network features and non utility network features. After activating the map area, the utility network features are properly shown (and tracing works), but the non utility network features fails to load with error "Geodatabase item not found : {name}".   

If the web map's offline capabilities are set to "Edit features and view associations" (no tracing), then the non utility network features gets downloaded and activated correctly. But since tracing is turned off, the utility network features are loaded but tracing is not enabled.

Is this potentially a bug ? Or is it a rule that when downloading an ad-hoc map area with tracing tuned on, only features participating in an utility network will be downloaded ?

[WilliamMorgenstern]

Thank you for your detailed report.

What you’re experiencing may be a known issue in ArcGIS Maps SDK for .NET MAUI 200.5, tracked as BUG-000171920. When offline tracing is enabled in the web map’s offline settings, non-utility network features may fail to download or load, resulting in the “Geodatabase item not found” error. This issue does not occur when tracing is disabled, as you’ve observed.

Please update to version 200.6 or, preferably, 200.7 of the ArcGIS Maps SDK for .NET MAUI. This issue has been addressed in later releases. You can find more details in the 200.5 release notes.

If you continue to experience issues after upgrading, please don’t hesitate to contact Esri Support for further assistance. We’re here to help ensure your workflows run smoothly.

[EricLiu]

Thank you for the quick reply! Unfortunately, I tried the same workflow but with 200.7 and the issue still persisted with the same errors. I don't know if this helps at all but opening the geodatabase file in Pro, I couldn't find any data related to GpsPoints

Our ArcGIS Enterprise is running 11.4. 11.3 patch https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-3-offline-utility-network-patch... seems to resolve a bug related to creating replicas. Is that fix included in 11.4 ? Could that be why certain layers aren't included ?