Has anyone been experiencing connection issues with the iSX BLUE units and Collector? My field team is frequently receiver the error "Receiver connection lost". This happens very often and is slowing down our field workflows.
Some interesting notes
Any help or insight would be greatly appreciated.
We've had a similar intermittent problem with the Trimble R1 and the Collector app on an iPad Mini 3. In this case, the map is used offline, and the Trimble R1 is connected to SBAS for corrections. The iPad is allowed to go into sleep mode in between different points of feature collection.
However, I have not noticed any similar issue with the Trimble R2 and the Collector app on an iPad Mini 1. In this case, the map is live and is accessed with a wifi unit, and the Trimble R2 is connected to a local RTK network for corrections. The iPad is typically not allowed to go to sleep in between different points of feature collection.
It's on my to-do list to investigate more and/or contact Esri support.
Thanks for the feedback. I contacted GENEQ yesterday. They also noticed the problem after some tests with iOS 10.1.1 and are contacting ESRI to solve this issue. Not sure when it will be resolved though.