ArcGIS Explorer app does not support ArcGIS Online personal accounts

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08-04-2015 10:59 AM
berniejconnors
Occasional Contributor II

I recently deleted the old ArcGIS app from my Android phone and replaced it with the Explorer app. 

Explorer.JPG

I was surprised to discover that the Explorer app does not support personal accounts.  Which Esri apps still support personal accounts?

persoanl_account.png

Thanks,

Bernie.

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1 Reply
JuanLuera
Occasional Contributor III

Hola Bernie,

I hope the following information from the Explorer for ArcGIS documentation, helps in your case. Gracias, Bernie!

Explorer for ArcGIS

FAQs

Why can't I sign in?

There are a couple of common issues when trying to log in:

Verify that you typed your user name and password correctly.

Make sure your account is part of an ArcGIS organization. Explorer does not support using ArcGIS Online public accounts.

http://doc.arcgis.com/en/explorer/ipad/use-maps/faqs-use-maps.htm

Juan

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