I recently deleted the old ArcGIS app from my Android phone and replaced it with the Explorer app.
I was surprised to discover that the Explorer app does not support personal accounts. Which Esri apps still support personal accounts?
Thanks,
Bernie.
Hola Bernie,
I hope the following information from the Explorer for ArcGIS documentation, helps in your case. Gracias, Bernie!
Explorer for ArcGIS
FAQs
Why can't I sign in?
There are a couple of common issues when trying to log in:
Verify that you typed your user name and password correctly.
Make sure your account is part of an ArcGIS organization. Explorer does not support using ArcGIS Online public accounts.
http://doc.arcgis.com/en/explorer/ipad/use-maps/faqs-use-maps.htm
Juan