Greetings!
I am having the following problems and I hope someone could help me find a solution:
Everytime I try to do a spatial join or even something simple as adding a base map, ArcMap crashes. I'm relatively new to the software but it the software had been working perfectly fine until recently. No changes have been made to the computer and the hardware seems to be working fine. Any tips?
Lucas,
What version of ArcMap are you running? (is there a patch for your version that maybe you could install?). When you say crashes, can you describe what you're seeing and/or not seeing?
You could try running through the steps of resetting your ArcGIS application profile:
Resetting your ArcGIS application profile
You could also try performing a Repair Install on your ArcGIS software as well
Thanks for the tips. I'm running ArcMap 10.3.3. When I say crashes I mean that the window suddenly closes and a message appears saying there has been a fatal error (or something dramatic of that sort) but it doesn't give me an error code.
Lucas,
There are several things you can try:
Thanks! I'll try and see if it works.
Hi Victoria!
I've tried everything you mentioned. I've even de-authorized/authorized the software. It's still giving me the same error: ArcGIS Desktop has found a serious application error. I'm running ArcGIS 10.3.1 on Windows 10 for what it's worth.
Lucas,
If you are still having issues, it may be worth contacting Esri Technical Support at this point.
Hi Lucas,
I have a few more suggestions:
You can always contact Esri Technical Support so an analyst can take a closer look at what's going on with this issue.