ERROR 001470: Failed to retrieve the job status from server. The Job is running on the server, please use the above URL to check the job status.

[BanchanaPandey]

We are seeing an issue with managemapservercachetiles running as a python script as shown in this example  by esri Manage Map Server Cache Tiles (Server)—ArcGIS Pro | Documentation. We are on 10.9.1 arcgis enterprise and using arcgis pro 2.9.9 out of the box python environment to run the exact same script. After we run the job, we get this error below after an hour into the job:

MAPSERVERERROR 001470: Failed to retrieve the job status from server. The Job is running on the server, please use the above URL to check the job status.
Failed to execute (ManageMapServerCacheTiles).

The job does finish on the server. During debugging, I noticed that my script eventually goes to this out of the box python code called "server.py" and invokes a method called "convertArcObjectToPythonObject ". I am using the "WAIT" parameter in the call for wait_for_job_completion, but still errors out and the error  does not have the job url either that it  recommends to use for checking job status.

Any idea or similar situation if anyone has encountered this, please share.

Thanks!

[DavidLight]

I am seeing a similar error on one of my services.  Any suggestions on a solution?

ERROR 001470: Failed to retrieve the job status from server. The Job is running on the server, please use the above URL to check the job status.
Failed to execute (ManageMapServerCacheTiles)

[BanchanaPandey]

@DavidLight for that error, ended up extending the short time out and long time out on the arcgis server and that made the error go away. esri support was also okay with that change, it has to be done through arcgis server admin endpoint.