Use of promo code for retake

[MagnusKull]

In what step should the promo code VUERetake2025 be used? There are obviously two different instructions:

 

[TinaBrewington]

Hi @MagnusKull. The promo code should be applied on the Pearson VUE website to register for your second exam if you are not successful on the first attempt. This code is from PV and does not apply to Esri exam voucher purchases through Esri Academy or the Esri Store. 

[TinaBrewington]

Hi @MagnusKull - There was some confusion on the steps for the Pearson VUE retake promo since this was a different workflow than the first promotion they offered in December. Apologies! Please be sure to follow the steps below to take advantage of this promotion: 

Here’s how it works:

1. Visit the Pearson VUE site and follow the instructions to opt-in to receive your exam retake promo code via email.
2. Purchase a voucher for the Esri technical certification exam you’d like to take.
3. Register to take your exam on or before June 12, 2025 - apply the free retake promo code you received via email at checkout and pay for your exam using the Esri exam voucher you purchased (you will input two separate codes for this step - the free retake promo code and the Esri exam voucher code)
4. If you don’t pass the exam on your first attempt, schedule and take a second attempt between July 07, 2025 – January 20, 2026 on the Pearson VUE website — at no cost to you! No need to re-enter the promo code. 

[Vanessada_Cunha_Faria_Leite]

Hi @TinaBrewington 

if, due to something I forgot, I didn't insert the retake voucher, but I made the purchase on 20/05/2025, did I miss the opportunity to have the retake?

Thank you in advance.

[TinaBrewington]

Hi @Vanessada_Cunha_Faria_Leite you have until June 12th to take your exam to be eligible for this promotion. 

[Vanessada_Cunha_Faria_Leite]

Hi @TinaBrewington 

I'll do the exam in 07/06/2025, but when i do the checkout, i didn't inser the promo code VUERetake2025.

I'll still get the retake?

In the email received by PersonVue, it says that I would have had to enter this promo code before buying and I didn't do that.

Thank you so much for all informations 💙

[TinaBrewington]

@Vanessada_Cunha_Faria_Leite you will need to have initially purchased an exam voucher from Esri through Esri Academy or the Esri Store to apply towards exam registration through the Pearson VUE website. The exam voucher code and the free retake promotion code can only be applied through their website and does not work towards purchase/payment of an exam voucher through our the Esri sites I mentioned. Here is an article that shares a bit more info on how to apply these vouchers in PV as needed - Exam Voucher Purchase and Registration.

[Vanessada_Cunha_Faria_Leite]

HI @TinaBrewington  right, but if I don't enter the code when I purchase this certification, I can't get the retake, is this information correct?

[TinaBrewington]

@Vanessada_Cunha_Faria_Leite the code you receive when you opt-in to participate in the exam retake promotion should only be applied in the event you do not pass your first exam and need to use the code to register for the second exam in PV at no additional cost. If you require a second attempt, as long as you schedule your retake between July 07, 2025 - January 20, 2026, you will be able to apply that retake promo code for your second attempt. Please let me know if this addresses your question.

[TinaBrewington · Accepted solution]

Hi @Vanessada_Cunha_Faria_Leite  There was some confusion on the steps for the Pearson VUE retake promo since this was a different workflow than the first promotion they offered in December. Apologies! Please be sure to follow the steps below to take advantage of this promotion: 

Here’s how it works:

1. Visit the Pearson VUE site and follow the instructions to opt-in to receive your exam retake promo code via email.
2. Purchase a voucher for the Esri technical certification exam you’d like to take.
3. Register to take your exam on or before June 12, 2025 - apply the free retake promo code you received via email at checkout and pay for your exam using the Esri exam voucher you purchased (you will input two separate codes for this step - the free retake promo code and the Esri exam voucher code)
4. If you don’t pass the exam on your first attempt, schedule and take a second attempt between July 07, 2025 – January 20, 2026 on the Pearson VUE website — at no cost to you! No need to re-enter the promo code.