ArcGIS Online Administration Associate 2026 Exam Information Guide
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Exam Details
- Exam Questions: 75
- Exam Duration: 1 Hour, 30 Minutes
- Exam Format: Multiple Choice
- Exam Language: English
- Certification Code: EAOA 2026
- Exam State: In Development
- Pending blueprint survey opening 10 March 2026 to 31 March 2026
- Operational exam will launch 16 June 2026.
- Visit Esri Community to learn more about this exam and how to participate in exam development.
Exam Purpose
The ArcGIS Online Administration Associate exam tests the candidate's experience using concepts and processes to effectively manage an ArcGIS Online organization. This exam validates skills related to managing members, licenses, credits, content, configuration, sharing settings, and groups.
Target Candidate Audience
The ArcGIS Online Administration Associate exam is for anyone who administers an ArcGIS Online organization seeking to demonstrate knowledge of essential administrative tasks. Roles could include: ArcGIS Online administrator, GIS Professional, GIS manager, system administrator, GIS administrator, IT administrator.
Description of Qualified Candidate
The qualified candidate should have at least 2 years of experience administrating ArcGIS Online and should be able to manage members; assign licenses; estimate, allocate, and monitor credit usage; configure organization settings; create and modify groups; and curate and share organizational content.
Candidate Qualifications
A qualified candidate should be able to perform the following tasks:
- Invite and manage members
- Manage content and sharing settings
- Manage credits
- Monitor organization usage
- Manage licenses
- Configure web site and settings
- Manage groups
- Set up partner collaborations
The following tasks are considered beyond the knowledge, skills, and abilities of the qualified candidate:
- Activate or renew subscription
- Recognize differences between functionality of all add-on licenses or organization extensions
- Buy credits, users, or licenses
- Configure SAML or Open ID connect logins
- Purchase items in Marketplace
- Set up distributed collaborations
A qualified candidate should be familiar with the following:
Skills Measured
Candidates should use the exam content sections below as a checklist to identify gaps between their knowledge and the skills measured by the exam. The relative weight indicates the approximate size of each section. It is recommended that preparation be focused in areas where knowledge gaps are found.
Organization Configuration <Pending Blueprint Survey>
- Identify how to configure the organization’s homepage
- Given a scenario, configure the proper security settings
- Given a scenario, configure map settings
- Given a scenario, configure appropriate utility services
- Identify general settings and modifications
- Identify organization item settings
Usage Monitoring <Pending Blueprint Survey>
- Given a scenario, manage credit usage for an organization
- Given a scenario, generate appropriate report
- Given a scenario, utilize the appropriate organization status dashboard
Member Management <Pending Blueprint Survey>
- Given a scenario, determine the appropriate method for inviting members
- Given a scenario, determine appropriate user type
- Given a scenario, configure the appropriate roles and privileges
- Given a scenario, manage licenses
- Given a scenario, determine actions necessary to manage members
Content Management <Pending Blueprint Survey>
- Given a scenario, manage member content
- Given a scenario, create and manage groups
- Identify different methods for filtering content
Resources
To help prepare for the exam, we recommend candidates use the training resources provided below, along with reviewing the list of exam objectives, to identify and fill any knowledge gaps. Completing the recommended training courses does not guarantee a passing score on a certification exam.
The Esri-curated learning plan for this exam is updated regularly to reflect the latest Esri Academy resources and resource retirement schedules.
Esri Academy
Esri Community
Link to ArcGIS Documentation
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