Collector for ArcGIS - When using an iphone the user cannot update features when hidden required fields are present in the data

[michelleRoche2]

I have a Hosted Feature layer that I want to use in collector but some of the fields in that layer are hidden as I want to use them at a later stage in a "Review WebMap". On an iphone i cannot submit a survey but I can on Android . Has anyone experienced this issue before? and how did you get around it?

[PhilipMcLaughlin]

Hi Michelle,

Instead of using hidden fields you could try utilising hosted feature layer views.

Here is a storymap which helps describe what they can be used for:

http://www.arcgis.com/apps/Cascade/index.html?appid=1884d94a00074098add274c84c8209e2

and the help location: https://doc.arcgis.com/en/arcgis-online/manage-data/create-hosted-views.htm

[michelleRoche2]

Hi Philip,

Thanks for getting back to me. I meant to say they are hidden mandatory fields that I dont want completed in collector. So I cannot create a view because the fields are mandatory and i cannot unselect them (when creating a view).

So when i am using an iPhone to submit a survey i cannot save the changes as those hidden mandatory fields exist.

I can save my changes in android though?

[PhilipMcLaughlin]

Hi Michelle,

Would you be able to send this query through to tech support so that we can follow up and investigate it to see if there's an issue or something up with the webmap or settings. If you were able to share t he webmap with support it may help with the understanding of the issue.

Phil