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Server returned HTTP response code: 502 for URL: https://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer/findAddressCandidates

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06-10-2020 07:40 AM
MohammedDessouky
New Contributor

Hi,

I'm am new to the group and not sure if this the right one regarding this question so kindly forward me to the right group in case this is not the right one.

Currently, we are having 502 or 503 error when using Geocode Service. With the below example call, there are times where in it returns a 502 or 503 error on a certain time period. The error will be thrown for several findAddressCandidates calls. What's odd is that after an hour, same call will work. The error spike normally happens in a span of 30 mins. Is this an issue on the Geocode Server or is this something that needs to be corrected on our end? 

Your help will be really appreciated since this issue is happening for weeks now.


Server returned HTTP response code: 502 for URL: https://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer/findAddressCandidates?SingleLine=2134343%20KANGA%20LANE%2C%20KNOXVILLE%2C%20TN%2C%20372323232&f=json&outSR=%7B%22wkid%22%3A102100%2C%22latestWkid%22%3A3857%7D&outFields=*&callback=dojo.io.script.jsonp_dojoIoScript615._jsonpCallback

Thanks,

John

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