Is there a way to lookup or detect if the ESRI Imagery Basemap service is down? We have an automated system that exports an mxd to pdf. If the Imagery service is down, the 'export to pdf' step simply stalls out. I need a way to programmatically detect the health of the imagery service prior to the export step. That way, I can switch the mxd to use a different basemap on-the-fly, thereby keeping our automated system from stalling out. Any help appreciated.
Unfortunately, we're still having issues. It was working late last night, but now it's not. Seems to be intermittent here.
I would highly recommend that you reach out to technical support so that it is documented that there was an issue.
Thanks!