Cant access Data pipeline even after remove the beta block

[MohamedAbdelrahman]

for some reason after allowing my ArcGIS online organization to access Beta apps, still i'm unable to see the Data Pipeline listed in the app launcher. any thoughts what could be the reason?

[BethanyScott]

Hi @MohamedAbdelrahman ,

Thank you for reaching out. In addition to removing the block for Beta apps, the following requirements must be met in order to access Data Pipelines:

1. Your user must be of type Creator or GIS Professional
   
   
2. Your user must have a role of Publisher, Facilitator, Administrator, or an equivalent custom role. 

For more information on Data Pipelines requirements, see the documentation here: https://doc.arcgis.com/en/data-pipelines/latest/get-started/requirements.htm 

Please let us know if you are not able to access after verifying these requirements are met and we will take a closer look. 

Thank you!

Bethany

[rmwarrren007]

Bethany, I'm having the same issue. I have a Creator license and Administrator role. The Data Pipeline beta is not blocked, but I still cannot access it.

Appreciate any help you can provide.

Richard

[BethanyScott]

Hi @rmwarrren007 ,

Thank you for your inquiry. I have a few questions to help narrow it down:

1. When you say you can't access it, does that mean you do not see "Data Pipelines (beta)" in the app switcher? Or does it mean you can see it in the app switcher, but when you open it it is in an "inaccessible" state?
2. Related to 1, what do you see when you are logged in and you go to the Data Pipelines URL directly (for example, https://arcgis.com/apps/datapipelines)? Does the app load or do you see any informative messaging?
3. Which subscription type do you have? Data Pipelines is not supported for Personal Use, Developer, or Trial subscription types. It is supported for all other subscription types.

And lastly, a clarifying note regarding the "blocked" requirement: Even if the app is not uniquely blocked using "Manage blocked Esri apps", the "Block Esri apps while they are in beta" switcher seen below must be turned "off" in order to access Data Pipelines:

Hopefully the answers to these questions can help us identify the problem.

Thanks again and please let me know if you have any questions!

Bethany

[rmwarrren007]

Bethany, the issue must be the Developer subscription, that's what I'm using. Thanks for nailing that down.

Do you know if there is any plan to extend Data Pipelines to the developer subscriptions in the future?

Thanks again. Richard

[AnthonyWillisSr]

I've checked all of those things, three times, and I have a GIS Professional Advanced but still can't access Data Pipelines. I get this message

[BethanyScott · Accepted solution]

Hi @AnthonyWillisSr ,

Thank you for reaching out. Just to be sure, could you please confirm the following:

1. Your organization's subscription type is not Personal Use, Developer, or Trial.
2. Your account has a Publisher role, or an equivalent custom role. If you have a custom role, please have an administrator ensure that you have at least the following privileges (they are all under the General privileges > Content category):
   
   • Create and run data pipelines
   • Create, update, delete
   • Publish hosted feature layers
3. Your organization does not block the ArcGIS Data Pipelines app. This will also need to be checked by an administrator. For information on how to check this, see the doc here: https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm#ESRI_SECTION2_CE007AFEA465...

I hope this is helpful. Please let me know if you are not able to access after confirming these things and we can reassess.

Thank you,

Bethany

[William]

My org user requested access to Data Pipeline, and all listed requirements in this thread are met, but the user still receives denied access message at https://arcgis.com/apps/datapipelines. A dummy account has also been setup, and the account received the same message. No app in the app launcher, either

[BethanyScott]

Hi @William ,

Thank you for reaching out.

Can an admin user access the app? Or is it blocked for them, too?

If all the requirements are met and the app is still not accessible, could you please contact Esri Technical Support (http://esriurl.com/support) and report the problem you are encountering? Please include the answer to my question above, and any screenshots of the error you see when you try to access the app.

Thank you,

Bethany

[William]

Hi @BethanyScott,

Thanks for getting back to me. I got confirmation from my internal user that he was able to access it today. I will reach out to Technical support because the dummy account I setup (the same role as my internal user) still has no access through app launch or the link.