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ArcGIS 10 Damaged Address Locator

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07-23-2010 04:41 AM
mikezuege1
Deactivated User
When I click the find button, an error comes up that says the address locator is damaged.  I cannot use any of the default locators (North American or US Street Geocode Service 9.3.1)  Is there a way to update these to 10 or use anything else?
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7 Replies
JosiJenneskens
Deactivated User
Did you ever get a response to this problem?  We are still using 10 and I have just recently started getting this message.  No one else in my group is getting this message.
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MelanieMogavero
New Contributor
I have been using 10.1, and had no problem with the address locators 10.0 North American geocode service or U.S. Street geocode service until recently.  I am getting the same error messages.  Is this something ersi can address, or is there something we can do?
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JackBeers_III
Occasional Contributor
I have a client that is also having this issue.  I thought initially that it had something to do with locally built address locators (that used replicated data) so I re-built them from scratch.  A dual-range, single house and a composite were re-built.  He was at ArcGIS 10 service pack 3, so I also installed service pack 5 thinking that might have something to do with the issue.

...and the same message popped up again:

[ATTACH=CONFIG]31776[/ATTACH]

After looking at the Depreciation Plan for ArcGIS 10.1 and ArcGIS 10.2 (http://downloads2.esri.com/support/TechArticles/W28703_DEPRECATION_PLAN_FOR_ARCGIS_10_1_and_10_2__Up...), I found this on page 5:

"Esri will end support for the legacy ArcGIS Online geocoding and routing services hosted on tasks.arcgisonline.com on December 31, 2013..."

What it doesn't say is how to replace/update for those of you still using ArcGIS 10.  I can't find anything on this online and it seems like it would be quite annoying for this the message to continue to pop-up.  So far, it has come up during an edit session as well as when he closes ArcMap.

If anyone has a solution, please share.

Thanks,
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JackBeers_III
Occasional Contributor
...ok

I found this thread and I'm going to try what they describe.  I'll post further once I know it has worked.

http://forums.arcgis.com/threads/102262-Address-Locator-Error-Message
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JackBeers_III
Occasional Contributor
I followed the below workflow on a Windows 7 PC with ArcGIS 10 SP 5 and it worked just fine.

1.  Go to http://support.esri.com/cn/knowledgebase/techarticles/detail/40542 and follow the workflow to Disable Default Locators that connect to ArcGIS.com

2.  Go to http://support.esri.com/fr/knowledgebase/techarticles/detail/40802 and follow the workflow to Add the World Geocoding Service to ArcMap

This worked just fine for me, but you should probably note that using this service for batch geocoding will require ArcGIS online credits in the near future if not already.  But if you are just using it for locational purposes inside ArcMap, I think it would probably work just fine.  Also, I would recommend, if you have good local data, to build your own locator.

Good Luck,
CattyannCampbell
Frequent Contributor

Thanks I was jut looking for this articles.

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MatthewMalone
Regular Contributor
I followed the below workflow on a Windows 7 PC with ArcGIS 10 SP 5 and it worked just fine.

1.  Go to http://support.esri.com/cn/knowledgebase/techarticles/detail/40542 and follow the workflow to Disable Default Locators that connect to ArcGIS.com



The above support document solved my error message.  I'm running 10.1 and the locator error popped up every time upon opening or shutting ArcMap.  Note that the Locators directory might require administrator permission to edit files.
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