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community.esri.com gets redirect error on Firefox on Windows 11

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08-04-2022 02:39 AM
DwightWalker
Emerging Contributor

When I am logged in to Esri public account and try to open a link starting with https://community.esri.com in Firefox on Windows 11 I get redirect error (I have xxx'ed out token, username, expiration):

https://community.esri.com/auth/oauth2callback?token=xxx&username=xxx&expiration=xxx&state=https://c...

"The page isn’t redirecting properly

"An error occurred during a connection to community.esri.com.

"This problem can sometimes be caused by disabling or refusing to accept cookies."

I opened any community.esri.com link on Chrome OK with no error.

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2 Solutions

Accepted Solutions
DwightWalker
Emerging Contributor

community.esri.com redirect error on Firefox went away after about 5 hours after I posted the bug on that site via Chrome. I logged out and logged back in first.

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SimiBasu
Esri Community Manager

Hello @DebraDeShazor could your try clearing cookies and log back in and see if the issue gets resolved. I am checking on Windows 10 issue with our vendor and will let you know if I find anything. Thanks

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6 Replies
DwightWalker
Emerging Contributor

community.esri.com redirect error on Firefox went away after about 5 hours after I posted the bug on that site via Chrome. I logged out and logged back in first.

SimiBasu
Esri Community Manager

Hello @DwightWalker looks the issue is resolved now. Please let us know if you have any further questions. 

Thanks

Simi| Esri Community Operations Manager

 

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DebraDeShazor
Occasional Contributor

I have the same problem in windows 10.

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SimiBasu
Esri Community Manager

Hello @DebraDeShazor could your try clearing cookies and log back in and see if the issue gets resolved. I am checking on Windows 10 issue with our vendor and will let you know if I find anything. Thanks

DebraDeShazor
Occasional Contributor

Yes thanks

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KenBuja
MVP Esteemed Contributor

This error is appearing again in Firefox on my Windows 10 machine. I got the error last weeks and cleared out all the cookies. Today, it popped up again today. 

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