Esri Community 2021 Q2 Health Metrics:
We are excited to report that during Q2 we welcomed 18,022 new community members which increased our total members to 254,000. It was great to see all the new members come in and get connected in the Member Introduction board. If you’re new and haven’t posted there yet, we invite you drop in and say “hi!,” and tell us what you’re working on, we’d love to hear from you.
During the first quarter we saw an average of 54,000 member logins each month. Community members submitted 510 ideas across the ArcGIS Ideas Exchanges, and Esri Community received 2.3 million visits, with 64% coming from visitors outside of the United States.
New registrations are still tracking higher compared to the same time last year, with 12,329 (2020) compared to 18,743 (2021). Overall community engagement grew, with increases in total posts and questions, and we achieved a faster average time to first response to questions, and active members engaged 7% more than the previous quarter.
For 2021 Q2, across the entire Esri Community we had more than 4,600 new questions asked, with 40% marked as Accepted Solutions. At the individual place level, the top places for Accepted Solutions were ArcGIS Survey123 (47%), ArcGIS Pro (40%) and ArcGIS Online (27%), with 60% of Accepted Solutions answered by Esri Staff and customer MVPs.
Quick tips:
2021 is shaping up to be a great first year in our new community! As we head into the second half of the year, we’re looking forward to engaging with you—and we can’t wait to get to know and connect with all our new members who joined after the Esri User Conference. Thanks again for your time and contributions. You inspire us with your work every day, and we appreciate your support and dedication!
