How to mark a reply as an Accepted Solution

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08-31-2020 11:48 PM
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How to mark a reply as an Accepted Solution

What is an Accepted Solution?

An Accepted Solution is a way for you to choose the reply that best answers a question that you've posted. When you accept a solution, both the question and the solution get special icons and links that take you directly from the question to the answer.

An Accepted Solution icon also appears on boards and in search results so you can see which messages have solutions.

You can mark a reply as an Accepted Solution only for questions that you've posted. Community moderators can also mark one of the replies to a message as an Accepted Solution.

How do I mark a reply as a solution?

To mark a reply as a solution, click Accept as Solution on the reply.

  • If more than one reply answers the question, you can mark multiple responses as a solution.
  • If you change your mind or if another reply provides an even better answer, you can revoke the first selection and accept the second reply.

To revoke an accepted solution, click Options > Not the Solution.

You can choose another solution or leave the question unsolved.

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Last update:
‎08-31-2020 11:48 PM
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