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Story Map Map Tour won't open

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08-23-2019 10:11 AM
by Anonymous User
Not applicable

I have a Map Tour story map that will no longer open. Checked out the online Assistant, 1) no errors are listed when I Check Stories, as per other posts about story maps not opening. Viewed the JSON file but don't understand it. Link to my story https://usfs.maps.arcgis.com/apps/MapTour/index.html?appid=d7fa6215f3c64842a175f43fca9affff 

I have a lot of time invested in this and would really like to get it back. Starting over, as some have suggested seems crazy.

1 Solution

Accepted Solutions
by Anonymous User
Not applicable

Daniel Oles helped me resolve this issue. Apparently, I turned off the Map Tour layer in the map that I was using. This caused the Story Map to hang up when it tried to load the information.

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2 Replies
TylerLarson
New Contributor III

Hey ESRI, why is this assumed answered yet there are no replies here?  ArcGIS StoryMaps

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by Anonymous User
Not applicable

Daniel Oles helped me resolve this issue. Apparently, I turned off the Map Tour layer in the map that I was using. This caused the Story Map to hang up when it tried to load the information.