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Map Series Builder - web page link only works in Firefox

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08-29-2019 12:42 PM
JamesBach
New Contributor

I'm building a Story Map for my organization using the Map Series Builder.  I've noticed that embedding my organization's web pages into tabs using the Web Page Link option does not work in Chrome, IE, or Safari.  It only works in Firefox.  We cannot limit our public users to only accessing this Story Map via Firefox.  If there something about how Firefox handles web site security that is different that the other browsers?  Is this potentially an issue on Esri's end?  Please advise.  Thank you!  I am happy to provide the public URL for anyone willing to help troubleshoot this issue.

-James Bach

King County, Seattle, WA

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2 Replies
rachelg_esri
Esri Contributor

Hello James!

Could you please provide the URL to your Story Map Series, if that's public, or provide the URL to your organization's web page that you are trying to embed, so that we can take a peek?

Thanks!

Best regards,

Rachel

Esri Support Services

Rachel Guttmacher
ArcGIS Online Technology Lead
Esri Support Services
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JenniferMarangos1
New Contributor

Hi Rachel,

I am having the same issues as described in the original post.  Were you able to resolve the issue with James?  Would you be able to share the resolution with me?

 

Thank you,

Jen

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