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Find Tool Locking Up ArcMap 10.3.1

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09-11-2018 04:43 AM
GlennGorman
by
New Contributor II
‎09-11-2018 04:43 AM

I'm using my find tool like I've done in the past to search for a record and then have the tool zoom to that feature.  Everything is the same as in the past until I try to left click on the found feature so that I can zoom to that feature.  When I right click on the found record, I just get the turning wheel of death.  No options pop up, and the software seems to lock up.  Anyone ever have this issue just start out of the blue???

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11 Replies
MichaelVolz
by
Esteemed Contributor
‎09-11-2018 07:14 AM

I would recommend upgrading your license manager first to possibly the latest version possible (LM 2018.0) so you can support up to ArcMap 10.6.1 and Pro 2.2.2 (even you you haven't started using it).  Then install ArcMap 10.x on a test computer to see if it fixes your issue before beginning an upgrade of your entire org.

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GlennGorman
by
New Contributor II
‎09-18-2018 11:16 AM

We upgraded to 10.4.1 and the find tool is currently operating correctly.  An upgrade to 10.6.1 will occur once IT has things straight with other server and software issues.

Thanks to all who commented.

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