Esri World street basemap stopped working

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04-16-2021 11:45 AM
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AndreaOtalora
New Contributor

I've been working on a project for several weeks now that I've been assisting through the use of Esri's streets basemap that you can add. Just today I opened my ArcMap file and found the basemap layer having a red X next to it, with the 00003 error code "Layer's data source is inaccessible". I have no idea what could've caused this, any help/advice would be appreciated. And whenever I remove it and try to re-add it, ArcMap has a loading cursor before eventually crashing.

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JayantaPoddar
MVP Esteemed Contributor

A few options you could try.

1. Clear Display Cache . Customize > ArcMap Options > Display Cache (Tab) > Clear Cache. 

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Also in Data View (Tab) > ensure "Enable Hardware Configuration for Supported layers" is unchecked.

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Try adding the Streets Basemap.

 

2. Add https://services.arcgisonline.com/ArcGIS/rest/services  to Catalog > Drag and drop "World StreetMap" to Table of Content.

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