ArcMap takes more than 3 mins to open and initialize license

674
5
05-25-2020 11:59 AM
RedaAli
New Contributor III

Hi, 

 Arcmap 10.7.1 takes along time to open and initialize license, the license is concurrent and configured  by License manager on another server. 

 Please help regarding the issue?

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5 Replies
DanPatterson
MVP Esteemed Contributor

Has it always been slow?

Is this before you open a project?

Connection to the internet? (hardwired, wireless )

If this is while a project is being opened

Nature and location of the data? (locally saved vs cloud etc)

All projects?

How many map and layouts?

Lots of graphics?

Cleaned out your cache?

The list goes on


... sort of retired...
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RedaAli
New Contributor III

Hi Dan , 

Thanks for response.

Has it always been slow?                           Yes

Is this before you open a project?               Yes while initializing License it take more time

Connection to the internet? (hardwired, wireless )        Wired

If this is while a project is being opened                         Empty map document

Nature and location of the data? (locally saved vs cloud etc)     No data is added to the map doc.

All projects?                              Yes

How many map and layouts?   No maps

Lots of graphics?                      No graphics within the document

Cleaned out your cache?         Cleared

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KenBuja
MVP Honored Contributor

Do you have network connections set up? These could be broken and are taking a while to time out. Try renaming the Normal.mxt file (located in C:\Users\*YOURUSERNAME* \AppData\Roaming\Esri\Desktop*XX.X*\ArcMap\Templates) to see if that makes any difference.

RedaAli
New Contributor III

Hi Ken,

Yes the License manager is installed on a server machine but how to trace the initializing of the licence?

I renamed the mxt file but the issue is still occurs.

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