ArcMap 10.5.1 Shortcut Key Issue

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12-06-2018 01:23 PM
JustinMcCreight1
New Contributor

I've recently installed ArcGIS 10.5.1 on a Windows 10 laptop. Everything seems to be working as expected, except for one rather annoying issue (so far). 

When I attempt to use the pan shortcut key (c), the mouse symbol changes to the pan symbol, however, when I try to click around, the map will not pan. 

I've tried removing my normal.mxt file from appdata thinking that may do something, but that did not resolve my issue. 

All suggestions appreciated!

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1 Reply
KarenMeinstein
Occasional Contributor

Hi Justin,

Did you ever figure out a solution to this problem?  I'm having the same problem in Windows 10.  The cursor changes when I use the pan and zoom in/out shortcut keys, but I'm not able to pan/zoom.

Thanks,

Karen

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