Arc Map frozen screen , Not working

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04-05-2023 06:27 PM
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Soumya_saswatMishra
New Contributor II

Arc Map Screen got frozen , Currently arc map is not responding , the Arc map is opening properly , but clicking on store display and any other functionalities are not working , then i have reset his Normal .MXT file in  And when we tried to open  arc map again , As now due to change in Arc Map got reset due to Normal.MXT  , but now when i tried to enable the extensions of Arc FM or any tools I could not able click on checkbox in the customize toolbox or either in the toolbar options, this is happening after reset as well .

Please let me know what need to be done ??

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RobertBorchert
Frequent Contributor III

run mxd doctor on your mxd.  it is part of your install

Note the size of the mxd if it is large, over 3000 kb, it is a large mxd and you may have hardware issues.

Also, the mxd doctor should fix any broken issues and remove phantoms.

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