arc crashing when clicking toolbox

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3
02-23-2018 02:54 PM
xiaoyueyanyang
New Contributor

arcmap 10.5.1 crashes everytime i click on toolbox 

i was able to access the toolbox from catalogue, but once i tried to perform an operation, the software crashed again.

i am accessing arc from a virtual box, and it has been updated.

i have also tried modifying  the software.. 

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3 Replies
JayantaPoddar
MVP Esteemed Contributor
shan_sarkar
Regular Contributor

Xiaoyueyan,

Is it possible to have a different user on this VM and see if it still crashes?

Check if the Geoprocessing is running on the background or foreground?

~Shan


~Shan
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RandallWilliams
Esri Regular Contributor

Do you have any 3rd party extensions installed?

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