Is there a way to run reports on Workforce statistics, such as how many tickets are opened/closed by worker, or to show the time between opening or closing a ticket? We've been using Workforce for several of our departments since last year and our IT Manager would like to be able to run reports that generate just basic statistics such as those. Is that available in Workforce?
This would be great
I've added it under the ArcGIS Ideas page here https://community.esri.com/ideas/14640 .