Good morning everyone,
I'm trying to create an offline area in my Workforce project in ArcGIS Enterprise 10.8.1.
It seems that the Geoprocessing tool failed and after few seconds appears the message in the image below.
Any suggestions?
Thanks.
Hello, I would start with this topic:
https://doc.arcgis.com/en/field-maps/faq/requirements.htm#ESRI_SECTION1_E8AC5340FA7B4F8CBEBAB33125EE...
It is for ArcGIS Field Maps but also applies to Workforce.
Craig
Hi Craig,
thank you for your answer. I already followes this topic and the Map Area creation doesn't work. I also tried to create a Map Area using a feature service that works in my ArcGIS Online, but in the Enteprise the same message apprears.
Antonio
Hi Antonio,
Let's see what happens when you try and take the project offline in the mobile app. Make sure there are no Map Areas associated with the map and then try to open it in the mobile.
What happens when you do that?
Craig
Hi Craig,
I can open my project offline in mobile app with no Map Area associated, but I need to see the background map. The same error message appears also when I try to create a Map Area in Field Maps, for this reason I though that could be a geoprocessing tool problem.
Thanks,
Antonio
Can you check the basemap you're using? Can it be taken offline? I'm wondering if you're using a basemap with Export Tiles not enabled.
Craig
ok, let's see if we can figure out why it's failing by looking at the results of the package creation.
Craig