How to change default basemap for opening projects in disconnected environment

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02-06-2023 02:34 PM
BlueBunnies
New Contributor II

Hi!

I have a disconnected environment where I am trying to get Workforce set up in. But I have an issue in that when opening a project created I get the following error: 
Unable to load the base map layer (Unable to load https://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer?f=json status: 0 [url:https://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer])

To fix this, I know I need to have the project point to my own custom basemaps I have created for the environment. The issue is that I cannot seem to find out where the configuration is that would allow me to do that. 

Is there a JS file I need to change? A secret button that would allow me to set my custom basemaps as the default? There is no documentation on setting up application on a disconnected environment, so here I am.

Can anyone enlighten me on this?

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cadams
by
New Contributor

Have you tried setting up a custom basemap group?

Configure a disconnected deployment—Portal for ArcGIS | Documentation for ArcGIS Enterprise

ArcGIS Enterprise organizations come preconfigured with a collection of basemaps from ArcGIS Online. These basemaps are not supported for use in a disconnected environment. Instead, create custom basemaps and configure your organization to offer these basemaps in the basemap gallery.

See Customize basemaps for details about creating and configuring custom basemaps in ArcGIS Enterprise.

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