How can you remove Assignment Types that are marked as "In Use" in Workforce?

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02-20-2018 06:43 AM
DerekRieckmann
New Contributor II

I have a Workforce project in which our end users wanted the assignment type changed from one value to another.  I didn't see a way to directly modify this information, so I thought my best course of action would be to create the new status name, change the status types of any work orders that are referencing the old value to the new value, and then I would be able to delete out the original assignment type.  I was successful in creating the new and converting all work orders to the new type, however the old Assignment type is still showing as "In Use."  Is there a way to get rid of this old value?

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CraigGillgrass
Esri Regular Contributor

Hi Derek,

The Assignment Type will still have in use when it's used by an Assignment; I'm guessing you have some Canceled assignments that reference the Assignment Type.  The easiest way to check this is to use ArcGIS Online to look at the Assignments feature service; you should be able to apply a filter to only display assignments with the Type you need to remove.

Craig