Hi,
we are in the process of planning the roll-out of ArcGIS Workforce to our field staff.
I'm conscious that the Dispatcher's view will become cluttered as more and more assignments are created, assigned and completed. I have configured Dashboards outside of Workforce to allow our managers (not just the Dispatchers) to have a view of what jobs are ongoing in the live system.
Going forward, our management, would like to be able to review (look back on) what jobs have been completed against assets. But if completed jobs are deleted from the Workforce platform, then they're gone.
So, what steps do you take to archive completed jobs? but still have the information accessible.
And, is there a way to take snapshots of the live project database (just in case the database becomes corrupted and we might need to revert to a backup).
Grateful if you could share your experience/knowledge.
