Declare assignments as repetitive to automatically reappear after a period of time

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10-26-2021 04:45 AM
Status: Open
CrazyGIS
New Contributor II

Hi there,

Let's take a simplified example to explain the idea. The customer uses Workforce to check on different buildings. There exist two assignment types "cleaning" and "replace material". This kind of work needs to be done in a certain rhythm: "cleaning" weekly and "replace material" monthly. Currently this can be solved by a background script checking the database for buildings and generating new assignments after the given period.

Since the cutomer wants to manage new assignment types and create new assignments on his own, and we on the other hand don't want to adapt our script every time and grant access to the database, it would be easier if following would be implemented in workforce (suggestion):

A selection field for the dispatcher to define the repeating period of an assignment. Right next to the priority and due date of an assignment while creating it. This means an assignment with a repeating period reappears with an adjusted due date, if it was completed or declined before.