Cannot create LOI in Workflow Manager 10.4

[HeatherMorrison]

I just installed ArcMap and Workflow Manager 10.4.1 on my 2008R2 server and updated my SQL database as well (previously 10.2.2). After launching a new job I am unable to set the LOI on the LOI tab. The error message below pops up instead. If I got back to my 10.2.2 server and reference exactly the same job I can set an AOI no problem and then make a change to it back in 10.4.1.

Has anyone else had this problem? Is there a fix for it?

[HeatherMorrison]

A quick update on this. I created a new job type and LOI mxd in 10.4.1 and I am still having the same problem. Help!

[NishiMishra]

Heather,

Could you check the logs and provide more information about what is written in the logs when this error shows? To check where your logs are stored you need to run the WMXAdvancedSettings.exe in the Workflow Manager Install bin folder.

Further, since this is not a known issue I suggest you contact the Technical Support for troubleshooting.

Thanks,

Nishi

[HeatherMorrison]

I tried to create LOI using most of the available options on the LOI tab, all resulted in the error message I described above when you try to save. I have WMX logging set to 5 on this server, here is a snapshot of the log file:

7/30/2016 11:58:38.430	Level: 5	JTXJob::StoreHelper AOI details for Job ID = 12412
7/30/2016 11:58:38.431	Level: 5	~Store
7/30/2016 11:58:38.517	Level: 5	GetUser
7/30/2016 11:58:38.522	Level: 5	GetUserFromRow
7/30/2016 11:58:38.522	Level: 5	~GetUserFromRow
7/30/2016 11:58:38.523	Level: 5	~GetUser
7/30/2016 11:58:38.658	Level: 5	Workflow_InitializeWorkflow
7/30/2016 11:58:38.659	Level: 5	get_Holds
7/30/2016 11:58:38.660	Level: 5	~get_Holds
7/30/2016 11:58:38.661	Level: 5	MarkCurrentSteps
7/30/2016 11:58:38.667	Level: 5	IsStepInPlay
7/30/2016 11:58:38.744	Level: 5	~IsStepInPlay
7/30/2016 11:58:38.746	Level: 5	MarkCurrentSteps_StepsColored
7/30/2016 11:58:38.747	Level: 5	~MarkCurrentSteps
7/30/2016 11:58:38.748	Level: 5	~Workflow_InitializeWorkflow
7/30/2016 11:58:38.749	Level: 5	get_Holds
7/30/2016 11:58:38.749	Level: 5	~get_Holds
7/30/2016 11:58:38.750	Level: 5	About to find version
7/30/2016 11:58:38.755	Level: 5	Found Version completed
7/30/2016 11:58:55.100	Level: 5	Store
7/30/2016 11:58:55.277	Level: 5	JTXJob::StoreHelper AOI details for Job ID = 12412
7/30/2016 11:58:55.278	Level: 5	JTXJob::StoreHelper LOI is a polygon (AOI)
7/30/2016 11:58:55.298	Level: 5	JTXJob::StoreHelper Job has a new or changed LOI
7/30/2016 11:58:55.299	Level: 5	JTXJob::StoreHelper Job has a non-NULL LOI Extent
7/30/2016 11:59:30.462	Level: 5	Store
7/30/2016 11:59:30.637	Level: 5	JTXJob::StoreHelper AOI details for Job ID = 12412
7/30/2016 11:59:30.708	Level: 5	JTXJob::StoreHelper Removed Job's LOI because LOI Extent is Empty.
7/30/2016 11:59:30.709	Level: 5	~Store

[HeatherMorrison]

I've noticed one more thing. There is a new POI feature class at Workflow Manager 10.4. I'm curious what other feature classes or tables are new and how the privileges are applied to them during the upgrade. At 10.2 I had a PDF document that I used to determine which users needed access to which tables. Does such a thing exist at 10.4?