Hi Ashley,
Try looking for the ID in the JTX_JOB_STEP table (under STEP_ID?). If the ID shows up there, I think you can use the "STEP_TYPE_ID" field to figure out what step type to check in the "JTX_STEP_TYPE" table.
Not sure offhand what the problem might be, but hopefully this will shed some light on things...? Good luck,
Brian D.