With the amount of flexibility that is available in creating the built-in emails in a workflow the ability to to create a better layout is a must. The mixture of HTML formatting, Arcade Expressions, and plain-text in such a small control area is a major hinderance.
Basic HTML authoring tools in JS are plenty accessible to be easily integrated; so to tap into that codebase and extend it to allow to insertion of Arcade formatted properties from the steps in a workflow should be a no-brainer.