When I add to the list of custom zoom setting in the App Builder, ESRI default basemap do not appear or render. What do I need to do in order to utilize ESRI basemap to my zoom levels?
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The LODs (levels of detail) have to match the LODs that the basemap is cached at. So if you are using a esri basemap you can Not set the LODs to values that are not in the map service tile info. For example: