Why is my "Shared Theme" not allowing ANY changes in WebApp Builder

09-14-2017 06:01 AM
New Contributor II

I just created a "shared theme" for my organization in the AGO settings.  Now when creating a new WebApp Builder application, the Theme tab is blank.  I would understand if the setting of a shared theme would not allow for any changes to the Style section, but why can I not adjust the Layout or most importantly switch between themes?  I now seem to be restricted to the "Foldable Theme".  The documentation I've read about setting up shared themes states that it will become the default but can be over-written by the user if they desire.  Is this a glitch?

The problem only affects newly created apps and simply removing the shared theme does make these settings reappear when creating a new app.

2 Replies
MVP Emeritus

There seems to be issues with shared themes. I would contact esri tech support.

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New Contributor II

This was happening to me a few weeks ago, but it resolved itself a few days later for unknown reasons.