Directions widget - Using my NA service

[ShawnCarson]

Hello Everyone,

I have an issue with the Directions Widget in WebAppBuilder using a NetworkAnalyst service I published w/ ArcGIS Server 10.2.2

PROBLEM:

When I add the url of  my service and use the Directions widget in WebAppBuilder, the Get Directions  button stays greyed out. (see image below).

(If I use the default Route_World service it works.)

CLUES/INFO:

My NA service works if I add it to ArcMap and use the Find Route tool in the Tools toolbar.

(I add two stops, click Find Route and it makes a route.)

I am seeing no error in Chrome debugger.

I get the same behavior in IE and FireFox.

I created the NA service with Server 10.2.2

Thanks everyone - Shawn

It puts the stops in the correct location...(#1 & #2 below)

[deleted-user-5IaUWKgFepbf]

I had the same issue but it turned out that the url for my route service was missing "Route" at the end. It should be in the format "https://...............NAServer/Route" instead of "https://...............NAServer"