Issues upgrading Flexviewer 3.1 (uncompiled)

[Anonymous User]

Original User: btelliot

Hi All,

I've been upgrading our in-house web mapping application from flexviewer 3.0 to 3.1, and I've encountered a small problem.

The first time I load the Flexviewer application in the web browser, the User Interface doesn't load properly.  If I refresh using the F5 button, it loads properly.

Here is a screenshot of the issue:
First load:
[ATTACH=CONFIG]20039[/ATTACH]

After refresh (F5)
[ATTACH=CONFIG]20040[/ATTACH]

Any help on the matter would be appreciated.

Cheers,

Brett

[HeatherGonzago]

By any chance, is your application public? It may be easier if I could take a look. If not, let me take the info you already provided and see if there is anything else going on.

[Anonymous User]

Original User: btelliot

Hi Heather,

We can't make it public for security reasons, but if you can private message me your email address, I'll get our IT department to set you up with an account so you can log-in.

Thanks,

[HeatherGonzago]

Hi Brian,
We definitely want to figure this out in case it was a bug introduced at 3.1. In order to do this though, the best route is to contact our Tech Support group as they can take the right steps to get everything documented and in the system.

You can contact them directly at http://support.esri.com/en/ or by calling 888-377-4575.

Thanks.

[Anonymous User]

Original User: attreewr

Hi All, get a similar error, but have pinned it down to an existing Base map that works in 3.0 but not in 3.1..
Layer displays correctly, but API generates an error!

ESRI ?

[BenAller]

We're experiencing the same popup issue when trying to move to 3.1.  Looking forward to a fix.

Thanks,

Ben

[Anonymous User]

Original User: mvolz47

Does anyone from ESRI have a tentative of when this issue might be fixed, as pop-ups are an important component of my organization's Flex Viewer applications?

[HessCorporation]

Experiencing the same problem here, i've logged the issue with esri support and will update the thread if i have any news.

Seems to happen for me on sublayer popups only and occurs in the getlayerinfos code in createChildren (TocMapLayerItem). When loading the toc the layer info returns a null which interrupts the widget loading process causing the UI to look a bit crazy.

I'm using AGS 10.0 and the uncompiled FV 3.1.

[Anonymous User]

Original User: benaller

I removed the CDATA section of my popups and it seems to work now.  I'm not sure what changed between 3.0 and 3.1, but here's a look at the popup formatting that works.

<?xml version="1.0" ?>
<configuration>
    <title>Soils {MUSYM}</title>
    <fields>
        <field name="SURFTEXT" alias="Surface Texture" visible="true"/>
        <field name="DRAINCLASS" alias="Drain Class" visible="true"/>
        <field name="MUNAME" alias="Name" visible="true"/>
        <field name="HYDRCRATNG" alias="Hydric Rating" visible="true"/>
        <field name="FRMLNDCLS" alias="Farmland Class" visible="true"/>
    </fields>
</configuration>

[BenAller]

I was using both <description> and <fields> for the main content in some popups. That could have been the problem.

[Anonymous User]

Original User: benaller

Second thought, we're still having issues with the popups.  For what it's worth, I did get some popups to work, but when I added some back into the config.xml the problem returned.  Looks like chimaera_5 might be on to something.