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I'm sorry, I don't know how to help. We were provided a login to an ESRI FTP site to download a QFE. The login/download was only good for 7 days. I assume you will need to contact ESRI support with the information I provided and I assume they could then make it available to you?
Jeff
OK. Then I will contact our support to provide the fix fo us.
Thank you for your help!