Annotated Labels Appear as Grey Box in Web App

[ReedDavis]

Created an annotated layer for my labels, simple one label per county, when I load the layer into the web map all I get is a grey box where the label should be. Does anyone know of this issue and is there a fix?

Thanks
RD

[RobertScheitlin__GISP]

RD,

   Are you attempting to add these layers as a type="feature" in the Flex Viewer?

[ReedDavis]

Under Selected Operational Layers it says feature layer for my county names if that is what you mean, how would I change this?

[RobertScheitlin__GISP]

RD,

    So it sounds like you are using App Builder, right? You can not add an annotation layer of a map service as an individual layer in App Builder as individual layers of a map service get added as feature type layers and an annotation would appear as a polygon on the map that makes up the bounds of the annotation. Your only option is to add the whole map service that contains your annotation and not try and drill down to layer 3 of the map service.

[ReedDavis]

Right, using app builder. I understand your reasoning why this is not working but I am confused about the solution? My annotation is contained within my map service, what do you mean by

    Your only option is to add the whole map service that contains your annotation and not try and drill down to layer 3 of the map service.

?

[RobertScheitlin__GISP · Accepted solution]

RD,

   OK, the solution is simple. In the Operational Layers Tab, you choose the ArcGIS Server tab and type the REST URL to your map services. Then listed below that are the available map services (i.e. Demographics, Louisville, Petroleum, etc). INSTEAD of expanding one of those you just click it and then hit the include button (This add the whole map service as dynamic).

[ReedDavis]

Works, Thanks for your help.