Install untools breaks arcgis.gis connexion

[PierreloupDucroix]

Hello,

after upgrading to Pro 3.3, I created a new python clone environment.

After that, I can create a GIS connection in python using arcgis.gis.GIS(**PORTAL)

But, then, I installed untools and it broke the GIS connection.

Now I have this error :

Traceback (most recent call last):
File "***\rebuild.py", line 71, in <module>
portalTigre = arcgis.gis.GIS(**PORTAL)
^^^^^^^^^^^^^^^^^^^^^^^^
File "***\Lib\site-packages\arcgis\gis\__init__.py", line 637, in __init__
raise e
File "***\Lib\site-packages\arcgis\gis\__init__.py", line 576, in __init__
self._portal = _portalpy.Portal(
^^^^^^^^^^^^^^^^^
File "***\Lib\site-packages\arcgis\gis\_impl\_portalpy.py", line 210, in __init__
self.con = Connection(
^^^^^^^^^^^
File "***\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 356, in __init__
self._create_session()
File "***\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 588, in _create_session
if self._check_product() == "SERVER":
^^^^^^^^^^^^^^^^^^^^^
File "***\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 1961, in _check_product
res = self.get(baseurl + "/info", params={"f": "json"})
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "***\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py", line 853, in get
raise Exception("A general error occurred: %s" % e)
Exception: A general error occurred: maximum recursion depth exceeded

More info :

I did it twice with the same result

Any idea ?

[PaulLeBlanc1 · Accepted solution]

The issue is with the requests library. conda updated this package during the installation of untools (despite untools not even using it).

You need requests >=2.30.0,<2.32.0

I was able to reproduce this and confirmed that downgrading to requests 2.31.0 resolved it.

[PierreloupDucroix]

Thanks Paul,

pip install requests==2.31.0 did resolve the bug.

Weirdly, conda install requests=2.31.0 does nothing...