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Configuring and Sharing Webmaps from ArcPro - basemap issue

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04-21-2025 08:39 AM
AmyCleare
Emerging Contributor

We are 100% in ArcPro for editing the Utility Network at this point, but looking to develop further into the Utility Network with webservices. Thank you for your article on these types of topics. However, one issue that we encounter is the coordinate system/basemap incongruity.

  • When we work to resolve the prompts, the results are a webmap without UN services. Do we then just rebuild the UN URLs from the webmap interface?
  • When we try to add those services, we get a generic error. Is there a checklist our utility db admin can use to ensure that services are ready to go for this type of workflow?
  • Where do we begin to unravel what is causing this as we would like to use the workflows that you mention. Is there a forum in the ESRI community? An Esri technical support ticket

coordinate system sharing webmap - no UN services.pngcoordinate system sharing webmap.png

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1 Reply
RobertKrisher
Esri Regular Contributor

The map's coordinate system must match the basemap's coordinate system, so if you don't have a basemap in the same projection as your data, then your data will be reprojected on the fly in the map in the web. This shouldn't cause any errors in the web, but it may affect performance.

If you follow the process for publishing services and sharing maps using the process outline in these articles there shouldn't be any problems. You appear to have taken a different process, and it's hard for me to understand what is going on to cause the issues you reported. Try following the procedures listed above, or if you feel you need to continue to do it the way you its set up now, please log an issue with technical support.

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