When Re-Publishing an Existing Survey, Survey123 Gets Hung Up Indefinitely

12-17-2021 08:58 AM
New Contributor

I am trying to update and re-publish an existing survey but when doing so, Survey123 will hang up indefinitely.  It will state:


Creating Web Form

Updating From Item

Updating Survey From Package


And will never finish this process.  Thanks for any help!

2 Replies
MVP Esteemed Contributor

I have had this happen when the form item has been moved to another folder in my content, as well as when I've changed things with the survey map. Do either of these apply to your situation?

- Josh Carlson
Kendall County GIS
New Contributor II

Hi OmarDeLaRiva, what S123 Connect version are you working with ?

I encountered the same problem with version 3.11 (or 3.12, not sure...) when I was republishing a survey with repeats AND where my only updates were inside the repeat section.

Turns out the solution was to add a question into the main table of the survey as well, re-publish the survey, then edit again the survey to delete the useless field created.

Hope that can help, Cheers!

- - -
Christophe AGNES
GIS Head @ Mayotte's public institution for land and country planning
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