When I try to publish my survey I get a message that says "Unable to create folder. Error code:400" I don't know what this means or how to troubleshoot.

12-09-2019 12:34 PM
by Anonymous User
Not applicable
2 Replies
Esri Regular Contributor

Hi Lesley

This error can occur when the publishing process attempts to create a folder that already exists in your ArcGIS Online/Enterprise account.

If the existing folder in your account is empty and/or safe to remove, you could delete it and try publishing again.

Alternatively, you could try publishing this survey using a different name so that it creates a new folder.

Hope this helps!

Best regards,


by Anonymous User
Not applicable

It worked! Thanks so much!