I have a survey that allows group x to submit and view results. However all members in this group for some reason can only view results from within a certain range (happens to be the first 7 days the survey was released). this is on by default and I cannot remove this date filter. I tried to edit the date filter on their page while they were logged in and no changes took effect.
I am owner the of the survey and I have no issue viewing all surveys submitted from all times.
Is this a known bug?
This sounds like this could be a permissions issue and that the users are unable to see features collected after a certain date. Where was the survey created (connect or the web) and have the permissions to the service or fieldworker/stakeholder views been updated?
Can you go the collaborate page for the survey and re-share the survey with the group (in both submitter and viewer tabs) and then retest.
Hi Johnathon, I did this as well as removing the user from the group then re-adding to the group.
The issue persists. I also cleared all cached from browser and it did not resolve the issue.
If you you shared the survey in Collaborate/Viewer - Survey123 would have created a new feature service view (called surveyname_stakeholder). This is used to control access to the survey results page. Could you go to into ArcGIS Online and manually delete the view, then return to Collaborate/Viewer and re-share the survey to the group.
This will ensure that all view permissions are set as expected by the Website.
Please let me know if this resolves things.
Can you check the form item's item details page in ArcGIS Online? Specifically, does it show a link to the feature service and does that link take you to correct feature service? I'm wondering if this survey has been re-published and the link between the form and feature service has gotten broken.