User can't view Organization's Surveys

[BenWilkerson89]

I have a user in my organization who regularly submits surveys in a particular survey I created for the Fire Department. He cannot view the survey he uses on a desktop and is not able to see the data, overview, or settings pages. I want to teach him how to query data and create reports for surveys. I think it's a user role/priveleges issue. Here's his role and user type. 

Here's the message we got after he logged into Survey123 on the web and clicked on the overview I sent him:

Any suggestions? Thanks! 

[DougBrowning · Accepted solution]

Have you looked at the settings at https://survey123.arcgis.com/?  Click the Form then Collaborate tab.  123 has another level of control not seen in AGOL.

Hope that does it

[BenWilkerson89]

It's like layers on an onion! The Share Results page did not have anything shared or selected so I changed it to members of the group. It worked! Thanks for the tip!